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CrownGold Casino » Support

Australian Customer Support Team at CrownGold

We have a dedicated customer support team based right here in Australia to serve our players Down Under. Our agents are friendly locals who understand the specific needs of all players and the local gaming culture.

Our support staff can assist you with:

  • Account questions – deposits, withdrawals, balances, technical issues
  • Game rules, payouts, features
  • Promotions, bonuses, rewards programs
  • Responsible gambling tools and resources

Contact Information

You can reach our support squad 24/7 via live chat, email, and toll-free phone. We aim to resolve all inquiries promptly in a helpful, respectful manner. 

Address: 7 Numa St, Birchgrove NSW 2041

E-mail: [email protected]

Telephone Number: +61450545840

Our Commitment to Responsible Gambling

At CrownGold, we promote responsible gambling and have implemented various features to help our customers play wisely, including:

  • Deposit/loss limits – Set daily, weekly or monthly caps according to your personal preferences
  • Session timers – Track how long you’ve been playing and take breaks
  • Account statements – Monitor your wagering activity and patterns
  • Self-exclusion – Temporarily block yourself from the site if you need time away
  • Budget calculators – Estimate how much you can reasonably afford to spend on gaming

We also provide links to national problem gambling support services where you can access free, confidential counselling and advice if needed. 

Secure Banking for Australians

We understand that safety of players’ funds is paramount when gambling online. CrownGold offers reliable, trusted banking with strict security measures in place, including:

  • 128-bit SSL encryption on all transactions
  • Partnerships with respected AU payment providers
  • Fast deposits/withdrawals – e-wallets, bank transfer, debit/credit cards
  • AUD currency supported; low-fee transactions
  • Prompt verification; dedicated VIP support

Our banking system is optimized to complement the infrastructure and consumer preferences in the Australian market. We are committed to making payments smooth and headache-free!